Centro de Ayuda

Formulario de contacto

Políticas


"En Temporada Chilena, la transparencia es la brújula que guía a nuestra comunidad. Moshé ha reunido aquí nuestras políticas de privacidad, envíos y reembolsos para que navegues por nuestro Refugio con total seguridad y claridad. Queremos que tu experiencia sea tan serena como un paseo por el bosque del sur."

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CHILEAN SEASON

Possible Questions

Payment Methods

We accept payments through Mercado Pago , guaranteeing secure and fast transactions. This payment method offers flexible payment options and facilitates order confirmation, allowing us to begin shipping as soon as the transaction is confirmed. Our goal is to make the purchasing process simple, transparent, and frictionless.

Shipping Methods

At Temporada Chilena 2025, we work with a clear and reliable logistics system: our supplier handles the entire shipping process from their location to the buyer's address within Chile. For final distribution, we use the national companies Bluexpress , Starken, and Chilexpress , selecting the most efficient branch and service based on the customer's location.

Estimated delivery time: on average 15 business days , subject to variation depending on the region of Chile where the purchase is made. We will keep you informed of the shipping status and any issues that may arise so that you are always aware of the progress.

New Collections

In Chilean Season 2025, we continue selecting products designed for the Chilean home: each new collection will be an exponential improvement in design, functionality, and identity. We dedicate ourselves day and night to finding objects made of durable materials and designed to enhance everyday life. We will soon announce lines focused on:

  • solutions for the sustainable home;
  • objects for family care and rest;
  • products designed for outdoor activities and summer.

    Each launch will be accompanied by content explaining its purpose, materials, and uses, so you can choose with confidence and continuity in your home.

Social networks

To stay up-to-date on new releases, exclusive discounts, and shipping tracking, we invite you to follow us on our official social media channels. There, we share product news, usage tips, and "Chilean Season" brand content.

If you need direct assistance with an order or have questions before buying, our team is available to help you and ensure your shopping experience is satisfactory and your shipment arrives safely.

We work day and night to ensure that every shipment reaches its destination; building an intuitive and consistent digital navigation flow so that your shopping experience with Temporada Chilena is as pleasant and enriching as possible.

temporadachilena@gmail.com Contact us

Free shipping throughout Chile